9/24/2023 0 Comments Ebay seller hub![]() eBay will examine the situation and give a fair verdict. To settle these disputes, use the Resolution Center. Sometimes you ship an item but it never arrives at the buyer. If a buyer returns a good item due to personal reasons, you are entitled to refuse a refund. ![]() To save time and effort, create basic return rules depending on the specified return reason, and the system will automatically fulfil them. The Returns section shows you all your orders that are in the process of being returned or have been returned and the status of those returns. You can use this information to analyze what items get cancelled more often than others: perhaps, you might add extra information, upload more photos or offer a discount. You can search by status, timeframe, buyer ID, and/or by keywords such as item number. The Cancellations section shows you all your orders that are in the process of being cancelled or have been cancelled. You may need to access this page if you're sending the buyer a message, updating tracking information, or reprinting a label. The Paid and shipped section houses all of the orders that have been paid for and shipped to buyers. From this data view, you can instantly access the full feedback statistics. It is also possible to leave Feedback for buyers to increase the loyalty of frequent buyers. Here you will see the feedback summary: the number of positive, neutral and negative ratings over the last 30 days. You can also use this data view to access third party tools for order management, accounting, analytics and marketing. The eBay Seller Hub is there to help you create listings, easily fulfil orders in bulk, provide you with detailed sales info including daily sales trends and. Here you can manage your eBay Store subscription and access other tools: the analytical service Terapeak, the listing optimization tool Optiseller, and more. Selling toolsĮxtra selling tools will help you grow your eBay business. If you’re accepting Best Offers on a listing, you can still send an offer to eligible buyers if they’re watching a listing. It can also lead to an extra Final value fee and partial or complete restriction of your sales activities. Best Offer is an option you select at the time of listing, whereas Offers to Buyers is a tool you use to make a private offer to eligible buyers who are watching your listings. Falling below standard may result in your listings being ranked lower in our search results. Here you can see the data that is critical for your Seller level: seller-initiated transaction cancellations, late shipments, and cases closed without seller resolution. The Tasks data view will make your life easier: here you will find a list of suggested actions concerning all your listings and orders. If you actively sell on eBay, you need to constantly keep track of events and handle orders without delay. For example, you may have one listing with questions, another with open offers from buyers, and a third one that has ended and needs to be relisted. If any of them require your attention, you will see it right away. Here you can see the summary data on your listings. Click any number to open the tab with the detailed information on the corresponding category of orders. Here you can see the important data on your orders: how many of them are awaiting payment or shipment, how many return/replacement disputes are still open, etc. You can click those numbers to instantly access different data and options. On the very top of the Overview dashboard, there is a summary of key indicators. To manage sales, you will need the following elements in your Overview dashboard: Status bar By default, it contains 17 data views, but you can customize them as you like: add, reorganize or remove the elements to create the most informative dashboard. Reply back to your support ticket or let us know that you have granted access.The Overview dashboard plays the key role in managing sales. Enter the name "GoDataFeed Support" and email Grant permissions to " Create and edit drafts", "Publish and revise listings", "View orders".On the Permissions page, click Add User.Go to My eBay > Summary > Account > Permissions.Go to My eBay > Summary > Account, and click Permissions under My Account to invite your users and grant them permissions. After you opt in, you can grant permissions to another user to act on your behalf. ![]() If you are not yet opted-in, you can opt in here. You must be opted-in to Seller Hub to allow another user access to your account. ![]() This information is from the eBay Help article entitled Multi-User Account Access. First, add us to your users in your eBay Seller account by following the directions below. Our support team is ready to help setup or troubleshoot your eBay feeds and orders. ![]()
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